Questions

Return Policy / Warranty / Shipping Policy are on the bottom left on every page for extra help at all times

Product Questions

  • Q:

    Who makes your products?

  • A:

    We manufacturer our own mattresses.

  • Q:

    How long will it take to get used to my new mattress?

  • A:

    All of our mattresses ship brand new sealed from factory and does require a period for your body to get used to. With time, our memory foam will start to be more responsive to your body weight and temperature and will start to feel more natural.

  • Q:

    My new mattress has a slight odor. How long will it last?

  • A:

    The odor will dissipate within a week. We recommend leaving the windows open for quicker ventilation. The odor is natural and unharmful. All of our foam mattresses are CERTIPUR-US.

  • Q:

    Does my bed need a foundation?

  • A:

    Yes, Due to the heavy nature of our memory foam mattresses, we recommend using wide wooden slats for the ultimate support.

  • Q:

    Will memory foam make me sleep hot?

  • A:

    Majority of our customers enjoy a cool nights sleep. That's why we designed the CoolBreeze gel TM technology, it will keep memory foam cooler significantly cooler than the standard memory foam. A layer of air flow also allows air to flow through the mattress instead of heat getting trapped inside. If you are still sleeping hot, we recommend using less covers and thin bed sheets.

  • Q:

    Can I use a heating pad or an electric blanket?

  • A:

    Please keep in mind that memory foam is temperature sensitive. We recommend low heat setting.

  • Q:

    Can your mattress be used with an adjustable base bed?

  • A:

    Yes, all of our mattresses are adaptable for adjustable bases.

  • Q:

    Why does my mattress feel firm some nights and soft other nights?

  • A:

    Please keep in mind that memory foam is temperature sensitive and will respond to current room temperature state.

  • Q:

    Do I need to rotate my mattress?

  • A:

    We recommend rotating your mattress 180 degrees every 3-4 months to maintain even weight distribution.

  • Q:

    Can I wash the cover?

  • A:

    All of our covers are zipper removable and machine washable. For the 15.5 inch Atlantis Breeze, we recommend spot wash ONLY.

  • Q:

    What is the weight of the mattresses?

  • A:

    It varies between the sizes and the firm level of each mattress but on average 100 pounds

Dimensions for Mattresses

Dimensions chart can also be found on every product listings

King: 76" x 80" Cal-King: 72" x 84" Twin: 38" x 75"
Queen: 60" x 80" Twin XL: 38" x 80" Full: 54" x 75"

Warranty/Shipping/Pricing Questions

  • Q:

    What is the warranty period for your mattresses?

  • A:

    A range between 10 - 30 years for different products. They have their warranties in their product description

  • Q:

    What is the maximum weight capacity for your mattress?

  • A:

    For all size and models: 600lbs.

  • Q:

    Do you charge sales tax?

  • A:

    We do not charge sales tax outside of CA (California).

  • Q:

    Do you offer financing?

  • A:

    Sorry, we do not offer financing.

Fitting/ Tips and Tricks/ Basics Questions

  • Q:

    Can your mattress be used with an adjustable base bed?

  • A:

    Yes, all of our mattresses are adaptable for adjustable bases.

  • Q:

    Can I test out your mattresses at a store?

  • A:

    We only sell online. To find the perfect fit for you, please see our comfort rating scale. Below! We also offer a guide to help find the right mattress for you! Click me

Headache by this point? Just give us a call we are more than happy to help!

Extra Help is on the bottom left of every page if you are in need and already have a headache!

Or if your question hasn't been answered or are still confused please give us a call or send us an Email (information will be at our "Contact Info" page on the top of every page)

CertiPur-US Certified!

Our Mattresses are certified Flexible polyurethane foam. Meaning that our Mattresses has been tested to meet the rigorous standards for emissons, content, performance, and durability. Specifically, the foam is: Made without ozone deleters. Made without PBGDEs, TDCPP or TCEP flame retardants!

WHY DYNASTY MATTRESS

Subscribe to Our Newsletter

Promotions, new products and sales. Directly to your inbox.