RETURN POLICY COPY
Dynasty Mattress offers a 120 day to return for a full refund on mattresses only.
No Restocking Fee.
The customer is responsible for the packaging, shipping costs and freighting it back to our warehouse. Customer is at liberty to use any means to ship back to us.
All Adjustable Beds are considered final sale items. Please refer to manufacturer warranty.
Mattresses purchased with Adjustable Base set will be refunded at the discounted amount.
All refunds will be issued upon receiving the shipment and the warehouse inspects the returned item.
All returns must be delivered to us before the 120 days, if it exceeds your time limit, your return will be refused.
For all cancelled and return orders sent back, other than damaged orders, the customer must pay for both the send and return shipping. We recommend you wait at least 30 days before returning the product if unsatisfied. Your body needs to take time to adjust to sleeping on the new mattress surface.
Dynasty Mattress thanks you for your understanding of this policy.