Adjustable Mattresses FAQ

Specific Product Questions:

• Q:

  Can it fit in my existing bed frame?

• A: Yes, it is designed to fit inside existing bed frames.
• Q:

  What are the dimensions of the adjustable legs?

• A: Pin-up adjustable leg 6 inches to 10 inches in 5 optional 1 inch increments.
• Q:

  I have a Slat / Sleigh / platform / storage bed frame. Can it work still?

• A: Yes, Simply remove the legs and lay on top!
• Q:

  What is the lumbar support and can it go down and wouldn't I still feel it while sleeping?

• A: Yes, it can go down completely flat. The lumbar support is a main feature that is positioned to help relieve lower backpain. No you would not feel it, if flat.
• Q:

  Can you connect a headboard or footboard?

• A: Yes, we do have a specific headboard bracket that is for the DM9000s, and it will work on either head or footboards (for both Head&Foot boards purchase qty 2)
• Q:

  Does this include a mattress?

• A: There is a mattress option available for you to choose from,
• Q:

  Can I use my existing mattress with this base?

• A: Yes, any mattress will work
• Q:

  How much is the maximum weight capable?

• A: The DM9000s has a 1000lbs weight capacity

Shipping:

• Q:

  How long would it take to ship?

• A: We ship our bases & mattresses within 24 hours unless temporary prescribed otherwise.
• Q:

  How long would it take to deliver?

• A: On Average 10 days to deliver due to the bases being shipped by freight. (COVID-19 may also affect the delivery process in some states.)

Warranty:

• Q:

  Is there a warranty included?

• A: Yes, 10 years extended parts and labor warranty - $0 deductible parts and labor with technician visits.100% Coverage on all mechanical, motors, electric and structural coverage. (Only applies to the adjustable base)

Specific Product Questions:

• Q:

  Can it fit in my existing bed frame?

• A: Yes, it is designed to fit inside existing bed frames. (To find the correct size, you can refer to our dimensions chart)
• Q:

  I have a Slat / Sleigh / platform / storage bed frame. Can it work still?

• A: Yes, Simply lay the mattress on top
• Q:

  Is this bed adjustable bed friendly?

• A: Yes, they specially designed to work with adjustable bases.
• Q:

  How much is the maximum weight capable?

• A: The Essential has a weight capacity of 600lbs
• Q:

  Main Benefits of this mattress and your Company?

• A: Quality, Luxury, Cooling, Price - This mattress is the same if not better than other name brand companies (T&N, Tempurpedic, Purple, Nectar, etc). For the price of a queen mattress $499 vs $1200+

Shipping:

• Q:

  How long would it take to ship?

• A: We ship our bases & mattresses within 24 hours unless temporary prescribed otherwise.
• Q:

  How long would it take to deliver?

• A: 1-5 business days for the mattress to arrive sealed, and in a compact box right on your front door step.

Warranty:

• Q:

  Is there a warranty included?

• A: Yes, 30 years limited warranty